$99 Camera Service ..... See what's REALLY in your Pipes!
Year-Round Protection for Your Plumbing
📝 How to Join the Pipes + Protection Plan
Joining is quick and easy! You have two options:
- Tell Your Technician
Just let your tech know you’d like to join. They’ll add the plan to your invoice and call it in to our office to activate your membership.
- Call Us Directly
Prefer to handle it yourself? Give our office a call, and we’ll get you signed up over the phone in just a few minutes.
Membership Terms & Service Guidelines
✅ Essential Home Plan Rules
Annual Plumbing Inspection
- Limit: 1 visit per year, up to 1 hour.
- Covers: Visual inspection of exposed plumbing, water heater, fixtures, shut-offs, and drains.
- Does NOT include: Repairs, Opening Walls, or Camera Inspections.
5% Off All Repairs
- Excludes: New installs, parts-only purchases, or already discounted services.
- Applies to: Labor and materials for repair work only.
Priority Scheduling (Next Available)
- Definition: You receive the next open regular-hour appointment ahead of non-members.
- Excludes: After-hours, weekends, and holidays.
No Service Call Fee (during regular hours)
- Valid: Only Monday–Friday, 8am–5pm.
- Excludes: Emergency calls, after-hours, or holiday visits.
Free Water Pressure Check
- Limit: 1 per year, upon request or during annual inspection.
- Basic reading only – no diagnosis of water pressure issues.
Email Reminders + Maintenance Tips
- Includes: Seasonal checklists, service reminders, and occasional plumbing tips.
- Delivery: Sent via email – member must provide valid email address.
“Specialty services that necessitate the involvement of an outside contractor—such as excavation, tunneling, fire suppression systems, or directional boring—are not included in this plan.”
✅ Premier Home Plan Rules: (Includes all the Essential Home Plan benefits), plus:
1 Free Drain Cleaning (per year – single line)
- Limit: One accessible line (sink, tub, shower, or toilet).
- Excludes: Main line, camera inspection, or roof-access only drains.
- Must be requested during regular hours and scheduled in advance.
10% Off All Repairs
- Same rules as Essential Home Plan, with increased savings.
Priority Scheduling (Jump Line)
- Definition: You move to the top of the list for the next regular-hour opening.
- Excludes: Guaranteed same-day or after-hours service.
Basic Toilet & Faucet Tune-Up
- Performed: During annual inspection visit.
- Includes: Tightening bolts, adjusting flappers/stoppers, minor leak fixes.
- Excludes: Replacements, rebuild kits, or specialty parts.
Water Quality Test (basic panel)
- Limit: 1 per year.
- Includes: Hardness, chlorine, TDS (Total Dissolved Solids).
- Excludes: Advanced testing for bacteria, heavy metals, or lab samples.
“Specialty services that necessitate the involvement of an outside contractor—such as excavation, tunneling, fire suppression systems, or directional boring—are not included in this plan.”
✅ VIP HOME Plan Rules: (Includes all the Premier Home Plan benefits), plus:
15% Off All Repairs
- Same rules as Premier Home Plan, with increased savings.
Annual Water Heater Flush
- Limit: 1 tank-style or tankless flush per year.
- Excludes: Repairs, anode rod replacement, or descaling kits.
- Must be scheduled in advance.
Free Minor Repair (under $150 – one per year)
- Examples: Leaky hose bib, faulty flapper, loose handle.
- Limit: Labor + materials valued at $150 or less.
- One use per membership year. Not transferable.
Discounted New Fixture Installs
- Discount: 5 – 15% off labor for install of customer-provided fixture.
- Applies to: Toilets, faucets, disposals, etc.
- Excludes: Commercial installs, structural changes, or appliance hookups.
Sump Pump, Softener, or Tankless Maintenance Check
- Limit: 1 per year, 1 system only.
- Includes: Visual inspection, basic testing, and performance check.
- Excludes: Repairs, deep cleaning, or part replacement.
“Specialty services that necessitate the involvement of an outside contractor—such as excavation, tunneling, fire suppression systems, or directional boring—are not included in this plan.”